Mobe Affiliate Program :Handling Conflicts

Mobe Affiliate Program Tips: Sometimes people just don’t get along. They are from varying walks of life and will view things differently. Someone’s standpoint on a particular topic may offend someone else and a seemingly sound decision might seem illogical to the next person.

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When you are managing people in a business setting, you are bound to find yourself facing personality clashes. These issues could range from something as simple as someone playing music too loudly to larger issues like rumors and accusations. Generally, people will be civil and work together despite their differences, but sometimes issues are such that they cannot find a common ground and you will need to intervene.

Define Acceptable Behavior

Defining what is acceptable and unacceptable in the company is a positive step towards preventing conflict. Create a framework for decision making that will outline behaviors that are in line with the company’s rules and regulations. Outline clearly how managers will select who is in charge of team projects, encourage sound business practices and collaborations, and reward excellent teamwork.

Seek Out Areas of Potential Conflict

Watch out for personality clashes between employees and find ways to help them work together despite their differences. Some personality clashes may be obvious, for example, team members with very strong and opposing convictions on certain subjects. In this case, call both employees and discuss the issue before it becomes a conflict.

Identify the Real Issue

Often the root cause of a conflict is clouded by emotions that surround it. A small issue can escalate to a much larger one because of a simple offense. If Employee “A” is offended by Employee “B” playing their music loudly, and that issue is not addressed quickly, it could affect their working relationship, making it difficult for them to collaborate on projects.

Approach the Situation with an Open Mind

Be neutral and consider both points of view. If an employee reports an issue with another, listen to each side of the story without prejudice. Take an objective look and try to understand each party’s perspective. Ask questions if necessary. Approach the issue with a rational, goal oriented frame of mind, which will depersonalize the conflict and separate the issue from the people involved.

Matt Lloyd Positive Approach Towards MOBE

Deal with Facts, not Emotions

Acknowledging emotions does not mean focusing on them. It means accepting that people are angry, unhappy, hurt, etc., and realizing that the emotions are just a byproduct of the problem. Address the problem, not emotions. Avoid attacking personalities or passing judgement on character. Attacking someone’s character will only cause defensiveness and have people take offense, which will only escalate the conflict. Acknowledge how both parties feel, but be sure to focus on the specific issue needing resolution.

Consider the Best Time to Address the Issue

Mobe Affiliate Program Tips: It is important to address conflict as quickly as possible, but it will be much more difficult if everybody is still angry. People are not likely to be reasonable when emotions are high. Their focus would be on proving they are right, not resolving the conflict. Ask both parties to take time to reflect on the situation, then set up a meeting where everyone can discuss the issue more objectively.

Ask Both Parties to Suggest a Solution

After hearing both sides of the story, ask each participant to suggest what they would like to see happen in order for the issue to be resolved. Encourage the employees to consider the other person and offer a solution that will benefit all parties. Weigh both solutions and decide on a resolution that is in the best interest of the employees and the company. Explain your decision to the employees and make sure everyone is willing to move on.

 

Mobe Review :Business Leadership

Mobe Review :Most entrepreneurs aren’t thinking of themselves as “business leaders” when they start a company. But in a competitive business environment, effective leadership is necessary to achieve organizational goals.

mobe-review-business-leadershipTo meet such challenge, leaders must be able to inspire, motivate and direct their team members. And that’s not always as easy as it sounds.

Lead … or Else

Mobe Review :Consider, for example, the story of David Blatt, the former head coach of the Cleveland Cavaliers. He is a highly regarded basketball coach with a proven track record of success. In his first year as coach, he was fired after helping the Cavaliers during the NBA finals, even though the team is leading in the middle of the current season.

Takeaways

Mobe Review :Whether in sports or business, your approach to leading your team will impact all areas of your life. What happened to Blatt could happen to any business owner who’s charged with the task of leading a mixed bag of superstars and rookies. To help you avoid a similar fate, here are some key takeaways:

Your Team Must Respect You

Mobe Review :Never take the respect of your team for granted. You must earn it every day, just as they must earn yours. Past successes don’t count for much in business, so identify what you know that your team members don’t, and then start teaching them. By constantly working to make the team better—even the star players—you will impress them and earn their respect.

Avoid Playing Favorites

Mobe Review :True leaders don’t play favorites because they know favoritism inevitably erodes team morale. In Blatt’s case, overlooking mistakes made by his star player while pouncing on mistakes made by other team members ended up costing him the respect of his team.

No One’s Perfect

Mobe Review :As David Blatt proved, even experienced leaders with a tremendous A-game can make mistakes. Despite making great strides in his single season with the Cavaliers, his best efforts were waylaid by an unanticipated upturn of events.

Own Your Mistakes

Mobe Review :When leading a team in business, it’s important to own your mistakes. Whether dealing with customers, staff or your senior management team, don’t shy away from acknowledging your own blunders. Doing so shows you’re both human and demanding as much from yourself as others.

Toughness Matters

Mobe Review :To be a successful leader in the business world, you’ll need to stand up for yourself. As Donald Trump told Forbes magazine: “When somebody challenges you, fight back. Be brutal, be tough.” Fellow billionaire and former mayor of New York City Michael Bloomberg agrees. At a commencement ceremony Bloomberg said, “In the business world, it’s dog-eat-dog … you occasionally have to throw some elbows.”

Don’t Be a Jerk

Mobe Review :Toughness has its place in business, but don’t get carried away. Team members perform better for business owners and managers they like. As Mark Cuban advises: “People hate dealing with people who are jerks. It’s always easier to be nice than to be a jerk. Don’t be a jerk.”